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e-ProductPlug's Video Library

Check out our Video Library

e-ProductPlug's Video Library

Have no fear…the Video Tutorials are here! Learning a new software can be daunting…so we’ve created a video library packed with informative tutorials to show you just how easy it is to self-manage your supplier product data and setup your own e-ProductPlug plugs. Our video tutorials show you tips and tricks for using the e-ProductPlug tool as well as e-Commerce best practices especially when it comes to optimizing your product data to attract more shoppers. See for yourself what makes e-ProductPlug an app store favorite for all e-Commerce Merchants — like our advanced pricing tool, powerful filters, and the mighty Field Optimization features — functionality to simplify and automate your product data retrieval process from your Vendors and Fulfillment centers. Access the Video Library in the Help Center once you are logged into the app.

About e-ProductPlug:
By reshaping the retrieval and delivery of product feeds to the major eCommerce platforms, e-ProductPlug empowers online retailers with a web app solution that easily and effectively automates the product data and inventory management process. Primarily serving online merchants that have virtual fulfillment or dropship inventory, e-ProductPlug is a five-star rated app that strives to meet and exceed the needs and expectations of e-Commerce merchants by consistently adding new features combined with superior service. E-ProductPlug is a SaaS product of e-Mend Software, LLC, a privately-owned Software and IT Services company that is headquartered in Coral Springs, FL.

Best Practice Data Fields for eCommerce Files

An important goal for your e-Commerce website should be to AUTOMATE as much as possible…DON’T GET CAUGHT IN SPREADSHEET HELL! When sourcing out Suppliers to work with, it’s important to vet them out to ensure a smooth  partnership. Take the time to ask them these questions regarding their product catalog:

  • Do you provide a data feed with your latest products to include at least the required and Spreadsheet-Hell1(hopefully) recommended data fields?  Download our Best Practice Data Fields to learn more.
  • Is the file in a flat file format like .csv, .txt, or even in Excel? If not, what format is it provided in and how it is retrieved (i.e. login and download from a website or placed on an FTP)?
  • How often is the file updated…especially the inventory?

In addition, you’ll need to find out their process for accepting and confirming orders, shipping, and returns. Reduce the manual labor from your daily workload so you can focus on growing your business and you’ll have less chance for errors as a side effect. Focus on finding Dropship Suppliers that can provide their product data and inventory in a well-formed data feed so that managing your store and integrating with other eCommerce technology, like e-ProductPlug, can be seamless and easy.

If you want the experts at e-ProductPlug to review your Supplier’s datafeed first to ensure that it is compatible…contact us anytime at Sales@e-ProductPlug.com or 954-800-5282.

Top 3 Tips to Improve Webstore Conversions

e-ProductPlug's Top 3 Conversion TipsIt doesn’t matter how beautiful or fantastic you think your website is, if you are like most online retailers, only about 2 to 3% of your visitors will make a purchase. That’s roughly 97 out of every 100 visitors leave your site without buying anything. Throwing more money at marketing to bring in more shoppers may sound like a good idea but it is not necessarily the answer to convert visitors to buyers and increase ROI.

There can be numerous reasons why your site is not converting at or above the 3% average…most often these are because the site falls short of three important reasons:  PersuadabilityUseability, and/or Trustability. Though it’s impossible to pinpoint every single area of improvement, we have put together some top high-level points for each in our free whitepaper…look for the download link on our home page mid-way down in the purple section.

Never miss a conversion opportunity again…

If you can communicate the value of your store and your products immediately to your shoppers, you will be more likely to increase conversion than competitors who tend to complicate the shopping process.

After you read the whitepaper and implement some of these suggestions, let us know what conversion improvements you make – we’d love to hear about your results!

Contact us any time at 954-800-5282 or sales@e-mendsoftware.com

Top 10 Tips To Running a Successful Online Business

New to the world of online retail? Two words: Endurance and Commitment

ePP man on beach
If you are trying to build an online business to make more than just “beer money”, it’s going to take endurance and commitment to lead to success. Even those with successful brick and mortar backgrounds find online retailing a challenge, especially when it comes to learning all the different technology it takes to make it happen.

Here’s a high-level view of our
Top 10 Tips for Internet Retail Newbies:

  1. To Niche or Not to Niche.  Many ecommerce merchants choose to offer product niches within a general industry, known as specialty sites, because it can help get more relevant search results and achieve higher organic placement long term.  Do your research and crunch numbers both ways to determine whether you choose the niche site route or a single, larger site.
  2. Relentless Product Sourcing.  Selecting the right merchandise providers can be a fun, but tedious part of starting an online business. Before you start, you’ll need a registered business name and tax ID. Real wholesale suppliers need proof you are a legitimate retailer before they can give you access to their actual wholesale pricing structure and set up an account. Also, decide you’re your business structure will be:  buying inventory in bulk, dropshipping, or a combination of both. Once you have access to their product information, be sure to negotiate for the best possible discounts, and check the product margins to eliminate those not worth selling.
  3. Pick the right shopping cart platform for your needs.  Be sure to research all the different options available in shopping cart platform providers and decide what best fits your business model, time and budget. Keep in mind that a bad decision will cost you in the long-run. Merchants who have made the switch will tell you that changing e-Commerce cart platforms can be akin to getting divorced…expensive and drawn out. Here are some independent comparison sites to help you choose:
    http://www.thinkecommerce.net
    http://www.ecommerce-platforms.com
  4. Designer vs. Template Website.  There are many, many choices when it comes to design…the first one is to decide whether to use a customizable template or hire a designer – generally that depends on your budget. Be sure to put some time and money into a professional logo as this is one of the unspoken triggers that can cause shoppers to not trust a site. Select a color scheme, plan out your website header and footer (template look for the majority of pages), then work on a product page template. Break everything into small, bite-sized pieces so you don’t get overwhelmed. If you need design resources, just contact us…we have talent waiting for you.
  5. Stick With the Basics of Merchandising.  Group like products and be sure to categorize in a hierarchy that can be drilled down to the more detailed sub-category. If unsure how to approach this, check on Amazon or Google to see how they structure their shopping marketplaces. Most carts let you place a product in more than one category.
  6. Photos are Everything.  When was the last time you bought something without seeing it first? Be sure your vendors are making it easy for you to retrieve images for your site. Generally speaking, an image is best on a white background, without watermarks or logos, and sized with at least 300 x 300 pixels. If you need images retrieved or resized, contact us.
  7. What Else Will You Need?  Plan out the other architecture you may not even realize yet that you will need such as e-ProductPlug for automation of product data retrieval, order management software to handle the order flow and shipping, accounting software and more.
  8. Open for Business…Time to Tell Everyone!  Marketing doesn’t just happen. You may have created the most amazing website on the interweb, but without proper marketing…no one will ever know! A good place to start is by listing your products on comparison shopping engines and marketplaces…contact us for more information.
  9. Customer Service – a Lost Art.  Generating repeat customers is the goal, but having referral customers is a bonus…both of which reduce your cost of acquiring a customer or your marketing costs. Only a good customer shopping experience from beginning to end will accomplish this!
  10. One Last Point…Ask Lots of Questions!  Utilize your shopping cart provider’s online chat or support ticket system. Check your cart’s forum for people who have been there, done that and you’ll quickly learn that it usually takes at least 18 months to start reaping the rewards. There aren’t many overnight success stories out there in eCommerce…endurance is the key.

Though there are a lot of details involved in getting started with your webstore, don’t let it overwhelm you. Stay focused on the tasks needed to get your site up, running and making money. Try not to let the fear of learning new technologies make you cower in the corner. Be prepared for the long-term commitment it is going to take. Come back often to read our stuff, like us on Facebook, follow us on twitter, and most importantly, continue to learn how to create that great company you have always dreamed of.

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Contact Us

e-Mend Software

Coral Springs, FL 33071 USA

954-800-5282

sales@e-productplug.com

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